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How to claim a service

Claiming a service can help people using ALISS trust the information they find. An ALISS account holder is responsible for maintaining the information. They represent the organisation and/or service and have the authority and knowledge to keep the information accurate and up to date on ALISS.

Click here to learn more about claiming.

 

  • Click 'Login /Signup' to log in to your ALISS account

ALISS homepage, arrow pointing at Login/Signup on the top right of navigation bar

 

  • Click 'Login'

After clicking Login/signup, the Username and password fields have been filled out, arrow pointing at Login

 

  • Click 'Add to ALISS'

Arrow pointing at Add to ALISS on the top navigation bar

 

  • Click the "Search organisations" field, and type in the name of the organisation to check if it is already listed on ALISS

Arrow pointing at search organisations bar

 

  • If the organisation shows on the search results, click the name. If your organisation isn't listed in the search results, you can add it to ALISS and claim it in step 1 of the input form.

Search results after searching, arrow pointing at Health and Social Care Alliance Scotland

 

  • Scroll down the organisation page to check if the service you want to claim is listed. Click the name of the service

ALISS organisation listing for the ALLIANCE, arrow pointing at the first service, Digital Citizen Panel

 

  • Click “Claim this service”.

ALISS service listing for Digital Citizen Panel, arrow pointing at claim this service button

 

  • Fill out the form and click “Claim this service"

Claim this service form showing fields to complete: your role, your name, your phone number, arrow pointing at claim this service button to submit

 

  • Once your claim has been approved, you will get an email confirmation. We aim to review the information within 5 working days. 

Example of the claim confirmation which reads: Thank you for submitting your claim. Your claim will be reviewed in due course.

  • Once you have claimed the service, you become the lead claimed account holder and can authorise other ALISS account holders to manage the service and share the workload.Digital Citizen Panel service listing, under the heading Do you represent this service? Arrow pointing at manage this service button
  • Last reviewed: August 2025

 

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Copyright 2025 Health and Social Care Alliance Scotland (the ALLIANCE). Licensed under a Creative Commons Licence (Attribution 4.0 International (CC BY 4.0).